This Privacy Policy explains how BENEERA LLC ("Beneera," "we," "us," or "our") collects, uses, and protects information when you visit or use https://beneera.com. By using the site, you agree to the practices described below.
1. Information we collect
We collect only what we need to operate the website, respond to your inquiries, and (when payments and orders are enabled) fulfill your purchases. The categories of information include:
- Information you provide directly: your name, email address, phone number, and message contents when you use the contact form; your email address when you subscribe to the newsletter; billing and shipping details, order contents, and payment confirmations when you place an order.
- Information collected automatically: standard web-server log data including IP address, browser type, referring URL, pages visited, and timestamps. Essential cookies and session tokens necessary for the site to function.
- Information from third parties: if and when we connect a payment processor, shipping carrier, or analytics provider, we may receive limited information from them to complete transactions or measure how the site is used. Each such provider is bound by its own privacy practices, which we disclose when a service goes live.
2. How we use your information
We use the information we collect to:
- Respond to your inquiries and provide customer support.
- Process and fulfill orders, including arranging shipping and handling returns or refunds.
- Send transactional emails (order confirmations, shipping notifications, return updates) and, with your consent, marketing emails about new products and sales.
- Operate, maintain, and improve the website.
- Comply with legal obligations and resolve disputes.
3. Cookies & tracking technologies
We use a small number of essential cookies that are required for the site to work — keeping you signed in, remembering your cart contents, and providing CSRF protection on forms. We may add additional cookies for analytics or marketing in the future; when we do, we'll update this policy and our Cookie Policy and provide a way for you to manage your choices.
4. How we share information
We do not sell your personal information. We share information only with service providers who help us operate the store (for example, a payment processor or shipping carrier), and only the data they need to perform their service. We may also disclose information when required by law or to protect our rights.
5. How we protect information
The site is served over HTTPS. Sensitive data such as passwords is hashed using industry-standard algorithms. We restrict internal access to customer data to the team members who need it. No system is perfectly secure, but we treat this seriously and continuously improve our defenses.
6. Your choices
- Access & correction. Email support@beneera.com and we'll help you review or correct information we hold about you.
- Deletion. You can request deletion of personal information that isn't required for legal or accounting reasons.
- Marketing emails. Every marketing email includes an unsubscribe link. You can also request to be removed by emailing us.
- Cookies. Most browsers let you block cookies; disabling essential cookies may break parts of the site.
7. Children's privacy
The Beneera website is intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided information to us, contact support@beneera.com and we'll remove it.
8. Changes to this policy
We may update this policy as our services evolve. Material changes will be reflected in the "Last updated" date below and, when appropriate, communicated by email to subscribers.
9. Contact us
For privacy questions or requests:
- Email: support@beneera.com
- Mail: BENEERA LLC, 30 N Gould St # 44190, Sheridan, WY 82801, Wyoming, USA